
IPhones are equipped with a ‘unified messaging’ platform they call “Messages”. So if you don’t want to go with the reset option, read on… This is usually the safest method but we’ll try and explain here what is going on, as understanding the causes of the problem can help.

If you want to use iMessage on a phone that has restricted internet access then you will need to become quite familiar with how it works. IMessage requires the phone to be connected to the internet at all times. Quick Solution: The problems will almost always be fixed by resetting the iPhone to Factory Settings and setting it up from scratch with a new iCloud account that is unique to the phone and by making a couple of settings adjustments to the phone.

SMS arriving but only when the phone gets home and connects to WiFi.Occasionally we have customers report one or more of the following problems, Almost invariably this will affect iPhones that have been handed down from a parent or android phones that have been set to use “Google Chat”.
